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Frequently Asked Questions

What is RentReporter?
RentReporter is a web-based property management software application providing the most innovative solution to landlords, property managers and owners. Please see our features page for more!

Once I sign up, how soon will I be able to start using RentReporter?
As soon as your payment has cleared, you will receive an email containing instructions for creating your account, at which point you be able to login securely to the RentReporter system.

Can tenants pay their rent online? If so, how?
Yes, you may receive online payments from your tenants via PayPal. If you do not have a PayPal account, you can create one here.
To enable online rent payments for a property, go to the Online Rent Payments section and provide the email address of your PayPal account. Rent payments sumbitted online from RentReporter to your PayPal account will automatically be entered into the RentReporter system, saving you time and effort in data entry.

Is there a charge for tenant access?
No, once you have entered a tenant's information, that tenant will be able to enroll and access their information free of charge.

What are the fees associated with RentReporter?
We understand that there are several costs involved in owning and managing properties. Therefore, RentReporter offers an affordable monthly service fee, with a discount provided for pre-payment of one year. Prices are based on the total number of units. Please view the order page for more information.

What methods of payment are accepted?
We accept online payments via PayPal (credit card, debit card, or bank account). For your convenience, we also accept checks or money orders by mail.

I like what I see so far but I'm unsure if this is what I need.
Property management is a business. To run a business efficiently, one must invest time in researching the best management system. Therefore, take a few minutes to look at our demo and evaluate if it meets your needs. We are confident that RentReporter's features will increase your productivity and in turn, help your business.

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